Funchal, Madeira
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Located in the heart of Funchal's Lido area , this 4-star hotel is a short walk from the city center and features contemporary interiors, careful design down to the smallest detail and an outdoor pool with terrace, where you can also enjoy a swim. stunning view of the Atlantic Ocean.
The Hotel has spacious rooms at your disposal with a balcony and panoramic views of the Atlantic Ocean or the city of Funchal. All rooms are equipped with a television, minibar and other amenities to ensure you enjoy a stay in maximum comfort.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Valuables can be securely stored in a safe. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked. The hotel has 74 non-smoking rooms.
The hotel has a lift and features 2 junior suites and 72 double rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. A TV room, medical assistance, a conference room and a business centre are available. Wireless internet access allows guests to stay connected while on holiday. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee).
A café and a bar are available to guests. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include bed and breakfast and half board. A generous buffet awaits guests at breakfast and dinner. Alternatively, dinner can be ordered à la carte.
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Excellent Family Hotel
Good beach Hotel
It is a hotel far below what it presents itself. The most disturbing thing is that they stole from us in the parking lot. They told us that it costs 8 euros and they overcharged us with 22.5 euros. I notified them, they accepted the error and still did not pay the money back.
Very nice and conveniently located 4* hotel. Offers peace and quiet, lovely breakfast with multiple international options. It has a swimming pool which I have not used due to colder temperatures in December (20C degrees). The Aerobus stop is next to the hotel (the airport bus for €5 single trip) and the return trip bus stop #15 is on the opposite side of the road. Also the Red open top Funchal Sightseeing Bus has its stop at the same places. The room service at the hotel is regular and effective. The Reception team is very helpful and fluent in foreign languages. The hotel provides guests with a kettle and a few instant coffee sachets and Tetley teabags. Tetley tea is a big brand in Madeira- it is served at almost every restaurant and bar. Unfortunately, bottled mineral water is not provided on a daily basis. We got just one 1.5 l bottle on the day one of our 6 days stay and that was it. The interior design style of the hotel is modern- very pleasant and comfortable. We had a side view on the sea from the hotel window which was beautiful especially during the sunset. The bed was comfortable, the pillows were on the soft side, a bit too soft for me. We had extra pillows and extra duvet available in the room as well as a good quality hairdryer. The bathroom had a transparent glass door as well as the shower cabin. The TV had all the international cable TV, which was very helpful to keep in touch with the daily news. I would definitely stay at Villa Baleira again.
Overall the hotel is good but because our rooms overlooked the road it was very noisy. Breakfast was ok with plenty of choice but dinner was pretty awful. Starters were very strange. For main course fish dish was quite nice but same vegetables every night and if meat was chosen it was tough and inedible. Definitely need to up their game with the dinner! Pool and terrace were nice but bar in reception area was never open and one of the two lifts was out of order the whole week which meant long waits.
Location is great. Housekeeping excellent. Room was clean and comfortable. My bed was comfortable but my husband's bed was not (can feel the springs). The hall carpets very dirty. Lack of staff. Poor customer service at reception. The process was not explained for the pool towels and the parking card. We did not receive pool and parking cards in our envelope. The roof top pool is very nice. No staff there though. No bar men available. It is extremely hot and there's no shade provided. We asked for umbrellas but were told they don't do that in October even though it was mid 30s!! It was too hot to be there without shades!! The neighbouring hotel had umbrellas. With staff attendants always present. The wall plant, at the pool, was knocked over and soil was left on the pool deck. The soil spillage was still there 3 days later. Breakfast is included. It has a lot of variety. Cold foods great (fruit, breads, cakes, cheeses) but hot food was a low rating (eggs tasteless, bacon and pancakes sit too long and are hard),
Great location, great waterfront views. They also have a decent dinner deal. Perfect location for everything. Did not like the reception staff they need to improve a bit. Close to buses, restaurants, parks, cafes and the water
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