Mitsis Bali Paradise Hotel

From the moment we arrived right up to the moment of departure our experience here was nothing but excellent, professional, friendly and welcoming. A top team that don’t appear to be working for a company but work rather for a family business. A great team in the reception always there to assist with any need any time of the day or night. The pool was great and all the other guests were relaxed and the atmosphere was just perfect. The room service team had our rooms spotless each day and the smiling evening shift always assisted if we needed anything in the later hours, which is the case sometimes with young kids. The beach bar and Raymond always there to help by the beach side bar. The highlight was of course the professional and quality the staff in the restaurant applied, run by a magnificent leader Antonas the kitchen was an exceptional team and produced day in day out the best of foods, for breakfast lunch and dinner. And Maria and the team in the floor always there to welcome us. You would never know this hotel was nearing the end of a long season and the staff and teams still kept up a strong positive smiling energetic attitude. To the owners you should be proud of the teams you have. Can only recommend for all ages, families couples. Will be back.

Great location and service throughout the hotel. The restaurant has good choices with self service including drinks wine, beer, soft drinks, tea and coffee . Bar's are stocked with all types of alcohol and cocktails Three pools one with 2 water slides one with area for little ones Entertainment was mainly centered on the French guests so consider this The Hotel is up a very steep slope which for me was a little daunting arriving during the night and dropped off at the slope meant that there was no help to get luggage to reception This is not always the situation as other transfers by coach went up the hill so much easier Arriving during the day no problem the hotel will help you Do not be put off by my sligtly negative remarks as I thoroughly enjoyed my time here and wished I had booked a longer stay. Will be booking again

The hotel grounds were beautiful and very well kept, majority of the staff were friendly and always willing to help (especially the hotel manager / reception staff / bar manager / bar staff), there were never any issues with people reserving sunbeds or there not being enough for everybody, you can take advantage of the free paddle boarding and kayaking down at the beach, some hotel rooms haven't been updated but after speaking to reception they were able to move us to a refurbished room which was wonderful, rooms were very clean, cleaners were very friendly and made sure everything in the room was stocked up. The entertainment was very french orientated, and sometimes the team would forgot to explain in English which left me and my friend confused and frustrated at times. The food variety wasn't the best, but you could find something to eat every time you went in there. Overall I would definitely recommend this hotel, but I couldn't give the full 5 stars due to the issue with the entertainment.

Visited Mitsis Bali Paradise at the end of September for a week. Thoroughly enjoyed our stay, probably one of the best holidays we’ve had. Plenty to do around the hotel, we caught the land train to Karavostasi Beach, caught the coach to Rethymno from the National Road. Quadbiking. It’s great that canoeing and paddle boarding are free of charge for Mitsis Bali guests, animation team are great and watched a show at the amphitheatre on site although all animation is in French it didn’t bother us at all. Lots of supermarkets near by that sell a wide range of produce, should you need it. Cafes near by also. Our room was a little outdated but it had a good view of the mountains/sea and a nice balcony. It didn’t bother us much, as we hardly spent any time in the room anyway. All staff very friendly and welcoming.

First time visitor to Mitsis Bali. Visited other Mitsis hotels. The hotel itself is nice but very hilly. Staff are so friendly. Food was ok but in my opinion could have been hotter, seemed warm not hot. Room was good, maid service was daily and did a great job. Safe box free of charge. Pool area is nice with 2 pools with plenty of sunbeds available. Beach is across the road and with a very steep walk down and then of course back up. Not suitable for anyone with weak or poorly legs. However the beach bar is great with drinks and food available. Special mention to Sami and Raymond at the bar, great guys. Beach area is lovely and has a sports area where water sports are available. I did water skiing, para gliding and jet skis and the man running it Yanis was Fantastic. There is a little train that goes on the hour up and around Bali and it's just €5 return. Well worth jumping on and having a look around. Must mention karavostasi beach which is stop 12. Beautiful beach with 2 great tavernas . Well worth a visit. All in all a good holiday and will definitely be going back next year.